Job Openings

Freelance Graphic Artist
Creative Art Director
Customer Service Representative
Marketing Manager




Freelance Graphic Artist
We are looking for freelance graphic artists to contribute their design work to our Giving Back Case by Case movement. This is a freelance opportunity to earn money for your design work and provide you with a constant revenue steam if our customers purchase our leatherware with your custom stamp design. More importantly, you will be involved in supporting a charity group of your choice!

Responsibilities

    - This individual must have a passion for design.
    - You submit graphic design work to us for review.
    - If we like your work, and proceed with making a custom stamp, we will pay you a flat fee for the design.
    - Every time your custom stamp design is used by our customers, you will be paid a flat fee.
    - Most importantly, we will contribute an equal amount to a charity group of your choice on your behalf..

Qualifications

    - Adobe Photoshop and Illustrator expertise
    - Please read here for more information on graphic design submission guidelines.

Please submit your graphic artist application here.




Creative Art Director
We are looking for a Creative Art Director to help with taking our web site, product line, catalog, and our entire branding to a new level. This individual will bring to our team a new perspective and help make StoryLeather.com a more fashion forward brand.

Responsibilities

    - This individual must have a passion for fashion and trends.
    - Passionate and energetic to design and branding.
    - Sensitive to color and design trends from web site design to product design to branding design.
    - Research required information using all available resources to stay on top of trends.
    - Hands-on ability to create graphic imagery, product photography, illustrations, concept visualization, and everything else graphic/design related.

Qualifications

    - Adobe Photoshop and Illustrator expertise
    - Product photography
    - Experience in fashion accessories related industry a plus
    - Soft skills: good listening, problem solving, empathy, organizational skills, attention to detail, excellent judgment, stress tolerance, and ability to take initiative
    - Adaptability and flexibility because we are a start-up company.
    - Resilience because we are a start-up company!

Please send your resume and salary history to hr@storyleather.com




Customer Service Representative
We are looking for Customer Service Representative who will interface with our customers. This individual will answer incoming calls and emails from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information and solutions in a timely and professional manner. Providing excellent customer service with each and every interface is very important.

Responsibilities

    - This individual must have a passion for customer service, both external and internal!
    - Answer phones professionally and cheerfully
    - Respond to customer email inquiries
    - Research required information using all available resources
    - Handle and resolve customer complaints
    - Provide customers with product and service information
    - Process orders, forms and applications
    - Process returned materials and create replacement orders within 24 hours of receipt of return.
    - Process warranty replacements and refunds
    - Identify and escalate priority issues
    - Route calls to appropriate resource
    - Follow up customer calls where necessary
    - Complete call logs and reports

Qualifications

    - Ability to turn a customer complaint into a win-win for the customer and StoryLeather
    - Soft skills: good listening, problem solving, empathy, organizational skills, attention to detail, excellent judgment, stress tolerance, and ability to take initiative
    - Adaptability/flexibility
    - Resilience

Please send your resume and salary history to hr@storyleather.com




Marketing Manager
The Marketing Manager leads the execution of the branding and communication efforts for our product lines. This position is highly cross-functional, requiring a broad, proactive understanding of marketing communications, consumer insights, technology trends, distribution channels. The successful candidate will be a high-energy, individual that can provide best-in-class project management for marketing communications programs that are key to launching new products, finding new and innovative ways of reaching our customers, and communicating the StoryLeather Tailor-Made value proposition.  To accomplish this, the incumbent will take the lead in supporting the execution of communications programs.

Key Responsibilities

    - Day-to-day execution & coordination of brand and channel communications programs to meet aggressive growth targets
    - Utilizing effective project management skills to execute best-in-class marketing communications programs that support the brand & the product line strategy
    - Proactively creating & identifying strategic opportunities and developing tactical plans to capture additional revenue and earnings
    - Understanding the market size, growth, and share for business by key segments and product line.  Conducting market research as required
    - Staying current with market trends
    - Leading internal and external resources/vendors to reach strategic objectives

 Qualifications

    - Bachelor’s degree in Marketing, Business Administration or a technical discipline. College grads welcome.
    - 2-3 years of progressive experience in business-to-consumer marketing communications
    - Experience in marketing efforts to penetrate new market segments with innovative products or concepts
    - Strong written and oral communication, listening, persuasion, and presentation skills
    - Proactive creativity, solid business acumen and strong financial orientation
    - Ability to work the details while not losing sight of the big picture
    - Ability to work on simultaneous projects under deadline constraints in a complex environment
    - Strong computer and analysis skills
    - Strong online marketing skills (social media, blogger outreach, blog writing, SEO, marketing newsletter, etc.)

Please send your resume and salary history to hr@storyleather.com

All other company, brand, product, and service names are used herein for identification purposes only and may be the trademarks, service marks, or trade names of their respective owners.
There is no affiliation or sponsorship between these other companies and StoryLeather.com unless expressly stated.