Shipping Policy
How long does it take to get my order?
We carefully craft every design by hand, so please allow us 25-30 calendar days for custom made-to-order items. Ready to ship items will be sent your way within 48 hours {while supplies last}. Please note that shipping times are not included in this time frame and our timelines might be extended during peak seasons.
What shipping methods do you offer?
All available shipping methods, with costs and expected timelines, can be found in your cart at checkout. During peak seasons, expedited and rush shipping may not be available. We are not responsible in the rare event your order is lost in transit once shipped, but we will do what we can to help locate your package. If you pay for expedited shipping but your order is stopped in our quality control department, causing it to be late, we will refund your shipping fee.
Do you ship internationally?
We are happy to ship your order internationally! Please know that we declare the actual value of the item or items you order on the customs form. Since international orders go through customs we cannot guarantee a specific delivery time frame, but typically shipping can take 1-3 weeks. Please also note we are not responsible for any additional fees or service charges incurred by customs or your chosen mail carrier, and are not responsible if packages are held up at customs.